August 9, 2017

Human conflict happens in any situation where facts, desires or fears push or pull participants against each other or in divergent directions. Conflict can be unpredictable and is inherently part of what happens when you have multiple people interacting at any given ti...

August 2, 2016

Conflict is an inner state in a level of conscious that most of the time can be very unconscious. It  manifest in the outer world, and few stop to think or ask "how did I get here?" or "how did this happen?".  It is most natural that we do not see how the conflict we a...

February 11, 2016

In November 2014, the San Diego Union Tribune informed the community of the new state law taking  effect Jan. 1, 2015 that now included in the trainings of Sexual Harrassment an addition to include workplace bullying. The hopes is to curb that behavior at the start and...

January 20, 2016


People react to conflicts in different ways. The way a person tends to react to conflict is referred to as that person’s conflict management style.


The five basic conflict management styles are generally described with the following terms: competing, avoiding, collabo...

September 10, 2015

Interview made by colleague Jeson Sorrells, with Human Services Consulting. Our guest today is Yvette Durazo. She a bilingual conflict resolutions specialist and she coaches, and asks questions in two languages.

We talked about lines and boundaries on this episode of Ea...

August 8, 2015

Lawyers are no longer the “go-to” professionals for problem-solving; instead, they are often seen as an expensive way of escalating a conflict. Corporations have started to opt out of the traditional dispute resolution system, instead they realize that conflicts deplet...

Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.

Chapter 5

DOI: 10.4018/978-1-4666-8376-1.ch005

Effective Training for

International Cross-Cultural

Collaboration and Leadership



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