Books and

Resources

Carucci. R. (2018). 3 Ways Senior Leaders Create a Toxic Culture.

Conflict in a positive, respectful, and mutually beneficial way. (Ohio State University Extension)

Creighton, K. (2019). 4 Ways to train Your Leaders in Conflict Resolution and Management. From

Emma, S. (2019). Book Summary: The 7 Principles of Conflict Resolution by Louisa Weinstein.

Emmons, A., R. (2005). Thanks! How Practicing Gratitude Can Make You Happier. ISBN: 978-0-547-

08573-9

Greenberger, D, Padesky, C. (2016). Mind over Mood: Change how you feel by changing the way you

think.

Hayes, J. (2008, July). CPP Global Human Capital Report (2008), Workplace Conflict and How

Businesses Can Harness it to Thrive. Retrieved July 14, 2015, from

Darlington. R, How to Resolve Conflict – Advice on resolving differences and managing conflict

between individuals, small groups, and organizations.

Kabat-Zinn. J. (1996). Wherever You Go, There You Are: Mindfulness Meditation in Everyday Life

Resolving Conflict Constructively and Respectfully – Tips on how to manage and resolve

Kegan, R. 1982. The Evolving Self, Harvard University Press.

Kegan, R. 1994. In Over Our Heads. Harvard University Press.

Kegan, R. 2009. Immunity to Change. Harvard University Press.

Kogan, B. E (2020). 3 Effective Strategies to Manage Workplace Conflict. From

Larcker, D., Miles, S., Tayan, B., & Gutman, M. (2013). 2013 Executive Coaching Survey. Retrieved

Mayer, B. (2004, July). Beyond Neutrality. Retrieved October 14, 2015, from

Maslow, A. 1976. Further reaches of human nature. New York: Viking Press

McAdoo. B., Welsh. N., & Wissler. R. (2003). Institutionalization: What do empirical studies tell

us about court mediation? Dispute Resolution Magazine.

Mouser, D. (2018). Workplace violence. Mouser Law firm, PC.

Robins, S. (2002). A consultant’s guide to understanding and promoting emotional intelligence

in the workplace. In Lowman, R. (Ed), Handbook of Organizational Consulting

Psychology. John Wiley & Sons, Inc.

Shipper, F., & Dillard, J. E. (2000). A study of impending derailment and recovery of middle managers

across career stages. Human Resource Management, 39, 331−345.

Taylor, S. N., Passarelli, A. M., & Van Oosten, E. B. (2019). Leadership coach effectiveness as fostering

self-determined, sustained change. The Leadership Quarterly, 30(6).