Books and
Resources
Carucci. R. (2018). 3 Ways Senior Leaders Create a Toxic Culture.
Conflict in a positive, respectful, and mutually beneficial way. (Ohio State University Extension)
Creighton, K. (2019). 4 Ways to train Your Leaders in Conflict Resolution and Management. From
Emma, S. (2019). Book Summary: The 7 Principles of Conflict Resolution by Louisa Weinstein.
Emmons, A., R. (2005). Thanks! How Practicing Gratitude Can Make You Happier. ISBN: 978-0-547-
08573-9
Greenberger, D, Padesky, C. (2016). Mind over Mood: Change how you feel by changing the way you
think.
Hayes, J. (2008, July). CPP Global Human Capital Report (2008), Workplace Conflict and How
Businesses Can Harness it to Thrive. Retrieved July 14, 2015, from
http://img.en25.com/Web/CPP/Conflict_report.pdf
Darlington. R, How to Resolve Conflict – Advice on resolving differences and managing conflict
between individuals, small groups, and organizations.
Kabat-Zinn. J. (1996). Wherever You Go, There You Are: Mindfulness Meditation in Everyday Life
Resolving Conflict Constructively and Respectfully – Tips on how to manage and resolve
Kegan, R. 1982. The Evolving Self, Harvard University Press.
Kegan, R. 1994. In Over Our Heads. Harvard University Press.
Kegan, R. 2009. Immunity to Change. Harvard University Press.
Kogan, B. E (2020). 3 Effective Strategies to Manage Workplace Conflict. From
Larcker, D., Miles, S., Tayan, B., & Gutman, M. (2013). 2013 Executive Coaching Survey. Retrieved
September 10, 2015, from http://www.gsb.stanford.edu/faculty-research/publications/2013-executive--survey
Mayer, B. (2004, July). Beyond Neutrality. Retrieved October 14, 2015, from
https://www.mediate.com//articles/mayerB1.cfm
Maslow, A. 1976. Further reaches of human nature. New York: Viking Press
McAdoo. B., Welsh. N., & Wissler. R. (2003). Institutionalization: What do empirical studies tell
us about court mediation? Dispute Resolution Magazine.
Mouser, D. (2018). Workplace violence. Mouser Law firm, PC.
Robins, S. (2002). A consultant’s guide to understanding and promoting emotional intelligence
in the workplace. In Lowman, R. (Ed), Handbook of Organizational Consulting
Psychology. John Wiley & Sons, Inc.
Shipper, F., & Dillard, J. E. (2000). A study of impending derailment and recovery of middle managers
across career stages. Human Resource Management, 39, 331−345.
Taylor, S. N., Passarelli, A. M., & Van Oosten, E. B. (2019). Leadership coach effectiveness as fostering
self-determined, sustained change. The Leadership Quarterly, 30(6).