Online Mediation - Dispute Resolution (ODR)
Online mediation services are provided to the clients through ZOOM (a webinar application). Parties have the flexibility to be anywhere, without having to deal with traffic. In comparison to an in-person mediation, this is a more cost-efficient option.
Mediation is a process in which a neutral third-party assists in resolving a dispute and creates mutually acceptable agreements between two or more parties. Mediation is done in-person. The process is entirely confidential and is not part of a legal process. Decision-making rests with the parties, and the mediator facilitates the discussion and agreement without deciding the resolution itself. Our mediation is based on the Transformative model that was applied successfully by the USPS (REDRESS). There are different mediation models, but transformative mediation specifically facilitates communication to restore collaborative relationships. Cost-saving mediation consistently resolves 90% of workplace conflicts successfully, without involving any legal counsel.
It is important to note that there are attorneys who offer services as mediators. These types of mediation services are to offer neutral legal advice or negotiate a settlement (evaluative mediation). This type of evaluative mediation DOES NOT focus on human-perspective needs. It only provides legal information and negotiations for monetary settlements.
Some Benefits of Mediation
● Saves time and money
● Avoids legal proceedings
● Confidential by California Evidence Code Law (when applicable)
● Affords flexibility and informality to resolution
● Opportunity to preserve work relationships